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„This style of team organization is prevalent in many industries and so commonly accepted that management refuses to acknowledge the risk of putting all its knowledge eggs in one brain basket. It would be as silly as a bank manager being the only one with the combination to the vault. But it's worse. At least bank vaults can be drilled open and the contents retrieved. When your tower of knowledge leaves, he takes too much with him that can't be re-created or taken back. There…“ 1/