Dave Mackey<p>I've been using ClickUp for a few months now...and like every other productivity tool I've used over the last number of years it has its pros and cons.</p><p>It's got a lot of features but sometimes pretty basic features don't "just work" - and that makes me unhappy. 🙁</p><p>For example, right now I have some recurring tasks that will not allow an update to their due date manually. If I set a new date it resets back to the original date. Even more concerning is that this isn't clear from the UI. </p><p>The UI acts as if the change was successful but a page refresh reveals the change didn't save.</p><p>But the real reason I wanted to post wasn't about ClickUp particularly but about chatbots in general. They verified that my issue was an actual bug and created a ticket for it but the way I've been instructed to view the ticket status is by opening the chatbot, telling it I want information on my ticket (pasting in the ticket ID) and after doing all that I get this</p><p>5/6: Umm, no. I want to see an actual ticket please. I don't want to have to talk to a chatbot to see it. Chatbots really are great for a lot of things (during the free trial of ClickUp I found the chatbot quite helpful in learning how to do things without searching through docs) but this sort of "there is a direct record", please no. Or let me paste it in and do the lookup immediately - and provide a permalink so I don't need to chat every time!</p><p>I'm sticking with ClickUp at the moment, but one of these days when I magically get a large amount of free time, I'm going to write my own solution...I've only been saying that for a few years now. ;-)</p><p><a href="https://hachyderm.io/tags/clickup" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>clickup</span></a> <a href="https://hachyderm.io/tags/productivity" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>productivity</span></a> <a href="https://hachyderm.io/tags/chatbots" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>chatbots</span></a> <a href="https://hachyderm.io/tags/projectmanagement" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>projectmanagement</span></a> <a href="https://hachyderm.io/tags/tasks" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>tasks</span></a></p>