@nathanpboston<p>After being sent in circles for an answer to a simple eligibility question about the residential <a href="https://fediscience.org/tags/ConnectedSolutions" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>ConnectedSolutions</span></a> <a href="https://fediscience.org/tags/DemandResponse" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>DemandResponse</span></a> program by <a href="https://fediscience.org/tags/MassSave" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>MassSave</span></a> and <a href="https://fediscience.org/tags/Eversource" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>Eversource</span></a>, including MassSave.com sending me to Eversource.com then Eversource sending me to dead end, I sleuthed and found that they’ve outsourced customer support to energyhub.com. Waiting on an answer now six days from inquiry from <a href="https://fediscience.org/tags/EnergyHub" class="mention hashtag" rel="nofollow noopener" target="_blank">#<span>EnergyHub</span></a>.<br><a href="https://www.masssave.com/en/residential/programs-and-services/connectedsolutions" rel="nofollow noopener" translate="no" target="_blank"><span class="invisible">https://www.</span><span class="ellipsis">masssave.com/en/residential/pr</span><span class="invisible">ograms-and-services/connectedsolutions</span></a></p>