Media: “Hey, Facebook, your products are making people feel bad about themselves, according to your own studies. This is #1001 reason why we think you're putting profit over people. What do you have to say about it?”
Meanwhile, internal PR discussion at Facebook goes: “shit, people are starting to think we don't care about people, which is true, but we must act as if we did. We won't fix any of that, because our money depends on making people feel bad about themselves so they buy stuff.
Hmm, how do we make people think we're doing things right? Think, think… the thing to hide likes! Yes! We know perfectly fine it didn't work, but it's all we've got, so let's use that. Also, let's kinda say Instagram is bad (because we can't deny it at this point), and justify its evil saying Instagram is also good.
Let's also say we will make tweaks to our algorithms so they are less harmful. We won't, but it will serve as a temporary distraction. They won't be able to prove it anyway, as long as we don't give our detailed proprietary top secret research data. If they keep asking for it, let's just say it will hurt people's privacy, as if we cared about that.”
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