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Have you tipped your content moderators lately?
No? ... No.
That's because there is no way to tip these people, who are seeing the worst of the worst so that you don't have to, working long hours with very few breaks for below-living wages. While doing this, they have to deal with a management structure that is so disconnected from what they do that you'd never believe it if you saw it on a TV show.
1/3
If they did somehow get a tip, their department VPs and directors would almost certainly decide they deserved it more than the front-line workers.
2/3
There's nothing you can do about this, I am just pointing it out. Instead of a tip maybe just don't blame them for the fact that Facebook never removes anything bad, or any obvious scammers. I am sure they want to remove them, but those managers I mentioned won't give them any agency at all to do the right things.
3/3
#Tips #TrustAndSafety #Moderation #Jobs #Work #Facebook #Twitter #Socialmedia #Finance #JohnOliver #LastWeekTonight #Mastodon is not #Linkedin #Lorry #GoToSleep!
@Lorry I've done that sort of content moderation and it's pretty fucked up.